Returns & Exchanges
We want you and your little one to be completely satisfied with your BABYGO® purchase. If you are not perfectly happy with your fashion items, we offer a hassle-free 30-day return policy for all unworn and unwashed products.
Check Eligibility
Ensure your items are in their original condition, with all tags attached and packaging intact, within 30 days of the delivery date.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package and Post
Securely pack your items and attach the prepaid shipping label provided through our portal, then drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing